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Direct Access Care

A Private, Direct-Access Doctor in Victoria & Burnaby

BookingOnline, anytime
ReferralNot needed to consult
Wait timeTypically under a week
ConsultationFree for Botox
Physician-led care No referral needed for consultations Free Botox consultations Victoria & Burnaby

Close to a million people in BC don't have a family doctor, and even those who do can wait weeks for an appointment - or months for a specialist. If you've been searching for a private doctor in Victoria or a physician actually accepting new patients, here is how care works with Dr. Baldwin, and what you can book today.

What You Can Book Directly - No Referral

Dr. Baldwin is a licensed family physician whose consultation-based services are open to anyone - you do not need a referral, and you do not need to have a family doctor. You can book online today for:

Consultations for Botox are free, and if you proceed with treatment, costs are reviewed with you first. Many extended health plans cover therapeutic Botox, so patients with coverage often pay only an injection fee.

What Works by Referral - Covered by MSP

Medical skin conditions - acne, rosacea, eczema, mole and lesion checks, benign lesion removal, and keloid injections - are MSP-covered medical visits, which means they require a referral rather than online booking.

The referral does not need to come from your own family doctor. Any family physician, nurse practitioner, or walk-in clinic doctor can send one - so even without a regular doctor, this route is open to you. Details for your referring provider are on the referrals page.

Why Patients Choose Direct Access

Direct booking removes the two slowest steps in getting care: finding a doctor willing to see you, and waiting for a referral to work its way through the system. You choose an appointment online, you're seen - typically within about a week in Victoria - and you leave with an assessment and a plan. Appointments include time for careful assessment and clear explanations, and patients with hypermobility or EDS get care that accounts for it.

Not sure which route fits your situation? Email [email protected] with a sentence about what's going on, and you'll get pointed the right way.

Common Questions

Are you accepting new patients?

Yes, for consultation-based care. Botox consultations (therapeutic and cosmetic) and skin treatment visits are open to new patients and can be booked directly. This is focused, appointment-based care rather than enrolment in an ongoing family practice.

Do I need a referral?

Not for Botox or cosmetic consultations - you book those directly online, and the consultation is free. Medical skin conditions (acne, rosacea, eczema, mole checks, lesion removal) are MSP-covered visits that do require a referral from a family doctor or nurse practitioner.

What does it cost?

Consultations for Botox are free. If you go ahead with treatment, costs are reviewed with you before anything is done - and therapeutic Botox (for migraine, TMJ, or sweating) is often covered by extended health plans. Referral-based medical skin visits are covered by MSP.

How quickly can I be seen?

Direct-booked consultations are typically available within about a week in Victoria. Burnaby appointments are arranged by email and depend on the clinic schedule.

I don't have a family doctor. Can I still be seen?

For anything you can book directly - Botox and cosmetic consultations - yes, no referral is needed and having a family doctor is not required. For MSP-covered skin conditions, a referral can come from any family doctor, nurse practitioner, or walk-in clinic physician - it does not need to be your own longtime doctor.

Where do appointments happen?

In person at Hillside Medical Clinic in Victoria (1644 Hillside Ave, 2nd Floor) or Kensington Medical Clinic in Burnaby (6548 Hastings Street). You can book Victoria online or arrange Burnaby by email.

Ready to book?

Consultations are free for Botox, no referral needed. Choose your clinic to get started.